Privacy Policy

At Be Jeaned, we value your trust and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us online, in-store, or through other channels. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following information:

  • Personal Information: Name, contact details (email address, phone number, and postal address), date of birth, and any other details you provide.
  • Transaction Details: Payment information, purchase history, and order preferences.
  • Website Usage Data: IP address, browser type, device information, and browsing behaviour.
  • Marketing Preferences: Your choices regarding receiving marketing communications.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfil your orders.
  • Provide customer support and respond to your inquiries.
  • Improve our website, services, and product offerings.
  • Personalise your shopping experience.
  • Communicate with you about promotions, new products, or updates (based on your preferences).
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We respect your privacy and only share your information as necessary to:

  • Fulfill your orders (e.g., with delivery partners and payment processors).
  • Comply with legal obligations or enforce our terms and conditions.
  • Protect against fraudulent activity.
  • Partner with trusted third parties who provide services to enhance your shopping experience (e.g., email marketing platforms). All third parties are required to handle your data securely and in accordance with this Privacy Policy.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance site functionality and user experience.
  • Analyse website traffic and performance.
  • Deliver tailored advertisements.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your user experience.

5. Data Security

We take the security of your personal information seriously. Measures we employ include:

  • Secure encryption of sensitive data.
  • Regular system monitoring and updates to prevent breaches.
  • Limiting access to your data to authorised personnel only.

Despite our efforts, no online platform is entirely secure. We encourage you to protect your login credentials and notify us immediately of any suspicious activity.

6. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Update Your Information: Correct any inaccuracies in your data.
  • Withdraw Consent: Opt out of receiving marketing communications at any time.
  • Request Deletion: Ask us to delete your personal information, subject to legal and operational requirements.
  • Object to Processing: Restrict or object to certain data processing activities.

To exercise these rights, contact us at sales@bejeaned.co.za.

7. Retention of Data

We retain your personal information only as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy.
  • Comply with legal and regulatory requirements.
  • Resolve disputes and enforce our terms.

Once no longer required, we securely delete or anonymise your data.

8. Third-Party Links

Our website may contain links to third-party websites. Be Jeaned is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be available on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Thank you for trusting Be Jeaned. We’re committed to safeguarding your personal information while helping your little ones explore in style! 😊