We've compiled answers to your most common questions to make your shopping experience effortless. Still need help? Reach out to us, and we’ll be happy to assist!

Got Questions? All Your Most Asked Questions Answered

1. How do I shop online?

Shopping online with Be Jeaned is easy!

  • Browse our collections and add your favourite items to your cart.
  • Once you’re ready to checkout, follow the prompts to complete your purchase securely.

2. What sizes do you offer?

We cater to kids aged 1-14 years with a variety of fits, including skinny, straight, loose, and more.

3. Can I place an order without creating an account?

Yes, you can shop as a guest, but creating an account makes it easier to track your orders, save your details, and access exclusive promotions.

4. What payment methods do you accept?

We accept a variety of secure payment methods, including:

  • Credit and debit cards (Visa, Mastercard).
  • EFT payments.
  • Other options as displayed at checkout

5. Is it safe to shop on your website?

Absolutely! Your security is our priority. Our website uses advanced encryption technology to keep your details safe.

6. How long does delivery take?

Standard delivery takes 3-5 working days.

7. How much is delivery?

Delivery fees depend on your location and order size. Full details are provided during checkout.

8. Can I track my order?

Yes! Once your order is dispatched, you’ll receive a tracking number to monitor its progress.

9. What is your return policy?

We want you to love your purchase. If you’re not completely satisfied, you can return items in-store or via courier within 30 days. Returned items must be unworn, unwashed, and in their original packaging.

10. How do I make a return?

You can return your item:

  • In-store at our Be Jeaned store (Durban).
  • By courier at your expense. Contact us at sales@bejeaned.co.za to arrange your return.

11. How can I contact Be Jeaned?

We’d love to hear from you! You can reach us through:

12. Do you have physical stores?

Yes, you can visit us at:
Unit 11, Boulevard Business Park, 14 Belladonna Road, Durban.

13. Do you offer gift cards?

Not yet, but we’re working on it! Stay tuned for updates.

14. How do I stay updated on promotions and new arrivals?

Not yet, but we’re working on it! Stay tuned for updates.